General Information

 

324 Creekwalk

 

Pigeon Forge, Tennessee

 

 

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Check-In / Check-Out Times

Check-in time is 4:00 PM (or after) on your scheduled check-on date.

Check-out time is 10:00 AM on your scheduled check-out date.

 

Reservations - 

  1. Credit card or PayPal paying customers: A $100.00 deposit is required at the time of booking.  Your balance can also be charged to your credit card 10 to 15 days before your scheduled arrival date.  Just call us at 1-888-445-4955.

  2. If you are paying by check: The same rule above applies, except your check for the balance must clear before keys are mailed out.   Checks must be made payable to: Smith Rentals.  Our mailing address is Smith Rentals, P. O. Box 1242, Dalton, GA 30722.   

  3. Any reservations made within 15 days of arrival must pay 100%. You will receive your "Keys and Directions" promptly.

  4. Customers will have to secure your stay with a valid credit card or PayPal if reservations are made within 15 days of your scheduled arrival date. 

 

Laundry / Linens - Each bathroom will have 8 to 10 towels and washcloths. The kitchen will have 5 dish washing cloths and dish drying towels. 

We do not provide daily maid service. If you need clean linens, a washer and dryer is provided.  If possible, we do ask you to start the washing machine with a load of dirty towels before you leave and if you have time to dry them, it will be greatly appreciated. Do not leave the dryer on when you leave.

No Pets of Any Kind  - We love pets too, but they are not allowed in our house.

Pool Key - The pool is secured for the your safety, however, a key is needed in order to enter the pool area.  You will find the pool key located in the night stand in the master bedroom.

Refunds and Cancellations Policy -  A $50.00 cancellation fee with be charged for any cancellations made up to 15 days of scheduled arrival.  Cancellations made within 15 days of arrival date will receive a credit towards another stay up to one year after cancellation date.

Responsibility  -  Our unit is cleaned and inventoried before and after each stay and you will be held legally responsible for any breakage, excessive cleaning, (ex. stains or burns, soiled bedspreads, etc.) or damage of any kind to our unit.

Room Capacity  - The maximum capacity is eight.

Smoking - Although I certainly respect your right to smoke, I ask that you not smoke inside the house.